Handling Criticism About Worship
I have a quiver full of answers for addressing when someone comes up after a worship time to make a critical comment. The best approach is simply to listen and try and find the positive value behind the concern, validate it as much as possible so the person feels heard, and then fill in any gaps of understanding to help the person's perspective to widen.
Sometimes a comment feels so judgmental that I have to quickly filter the fleshly response trying ...
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